Hyundai EVOLVE+

How to get started

Get everything you need for one price

Try an EV before you buy one with Hyundai EVOLVE+, a no commitment month-to-month subscription service. It includes insurance, maintenance, and roadside assistance, all for one monthly fee.

Download the app to get started

To enroll in this subscription service, download the Hyundai EVOLVE+ app, pick the KONA Electric of your choice and sign up. The app will walk you through everything.

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Start your EV journey today
Watch this video to learn more. Visit the app store to download the Hyundai EVOLVE+ app and get started today.
Call to speak with an EVOLVE+ specialist to learn more 856-452-4251

General

What is EVOLVE+?

EVOLVE+ is a new way to experience the EV lifestyle without the high cost and commitment of a long-term lease or vehicle purchase. It’s also a great option for when you only need a vehicle for a few months or less than a year.

What kinds of vehicles are available?

EVOLVE+ currently offers late model Kona EVs. Other Hyundai electric and/or hybrid vehicles will be added in the future.

Where is EVOLVE+ available?

EVOLVE+ is currently available in southern New Jersey with plans to expand to additional markets.

What is the monthly cost?

The monthly cost varies and is determined by several factors including the type of vehicle and where the service is offered. Please download and check the EVOLVE+ app to see the most current information.

What is included in the monthly payment?

As an EVOLVE+ member, your 28-day monthly payment includes maintenance, insurance, and roadside assistance.

Does the monthly payment include free charging?

The monthly payment does not include free charging. You will be responsible for charging the vehicle during the subscription.

How do I charge the vehicle?

You can slow-charge the vehicle using the included Level 1 charging cable accessory and connecting it to a standard household outlet. This may take up to 50 hours or more to fully charge an empty battery.

Registration and Eligibility

What are the eligibility requirements?

• 25 years of age or older
• Credit score of 650 or higher
• At least 3 years of recent driving history and clean driving record 
• Valid US driver’s license 
• Valid credit card in your name (Debit/Prepaid cards are not accepted)

Is there any advance or down payment needed?

The only payment required is your 28 day subscription payment and a non-refundable $300 initiation fee.

How long does the application take?

The application process will take approximately 5 minutes and can be done from your mobile device. You will need your driver’s license and your credit card to complete registration. After completing the application, it will take up to 2 days to validate your driver’s license and eligibility. When your application is approved, you will receive a notification from EVOLVE+.

Will credit check affect my score?

The application process includes a credit check to determine eligibility. You must have a credit score of 650 or greater to qualify. The credit check will not affect your score.

Once my application has been approved, what happens if my payment or driver’s license information changes?

You will need to keep your account information up to date. Use the My Account feature in the app to keep track of your information and to update your payment information. To change your driver’s license information, simply contact customer service via the app.

I signed up but there are no vehicles available. How long will I have to wait?

There is no guarantee that we will have a vehicle available. Please be patient and check your email for updates on where your application stands and your place on the waiting list.

Can I use my EVOLVE+ car to drive for Uber, Lyft or other sharing economy platforms?

No. Our service does not allow for any on-demand delivery services, ride-hailing, carsharing or any other sharing services and all are strictly prohibited. Violation of this policy will result in an immediate termination of your subscription, expulsion from the program, payment of fees, excess wear, mileage and the return of your vehicle.

Your First Vehicle

How do I get my first vehicle?

You can select a vehicle, schedule your pickup, and pay for your subscription, all through the mobile app.

How long can I subscribe to a vehicle?

Vehicles can be subscribed to monthly (28-day terms). You can renew as frequently as you would like (pending vehicle condition and eligibility).

Do I have a mileage limit?

The 28-day monthly term includes 1,000 miles. If you exceed 1,000 miles in 28 days, your account will be automatically charged at $20.00 per increment of 100 miles until 1,500 miles. Thereafter, every mile in excess of 1,500 will be charged at a rate of $1.00 per mile.

What if I run out of battery?

If you run out of battery, the Hyundai roadside assistance program can tow the vehicle to the nearest charging station or Hyundai dealer for charging.

Can other people drive my vehicle?

No. Only the approved driver, who is in good standing and who has paid for a specific vehicle, is eligible to drive it. Allowing someone to drive the vehicle who is not the registered driver and/or member of the subscription service will automatically disqualify you from our program and makes you personally liable for anything that happens to the vehicle.

Renewing & Returning The Vehicle

How do I renew my current vehicle?

To renew your subscription, tap the Renew button on the “My Current Drive” screen. From there, you will be able to select a subscription term, view pricing, and pay.

How do I return my current vehicle?

If you opt not to renew your subscription, click the appropriate button in the app. If you choose to return your vehicle you will be prompted to schedule your return.

Can I swap vehicles with available inventory in the fleet?

No, not currently. However, we are exploring these options as we continue to grow and expand this service. We will send out an email communicating any new changes or additions to the program so make sure you are subscribed to our email communications.

What do I need to do on the day of my vehicle pick up or drop off?

You will be required to show your driver’s license and credit card at the time of your pickup. An EVOLVE+ representative will explain how the vehicle works, what to do in case of an accident or a breakdown and will answer any questions you may have.

When you drop off the vehicle, the EVOLVE+ representative will inspect the vehicle and discuss your options for resolving any issues discovered with the vehicle.

What is involved in a vehicle inspection?

During the vehicle inspection you get a chance to report the cleanliness of the vehicle and note any interior or exterior damage. Vehicle inspections help EVOLVE+ keep vehicles in top shape for you and other members.

Vehicle Issues

What happens if my EVOLVE+ vehicle breaks down?

If you experience a vehicle break down, call Hyundai roadside assistance service at 800-243-7766. When it is safe to do so, please call your local EVOLVE+ dealer customer service line (contact number in app) so they can arrange getting you another vehicle. Calls made to customer service after regular business hours will be responded to at the beginning of the next hours of operation.

What does maintenance coverage include?

Maintenance includes periodic vehicle checks of key systems and components per the manufacturer’s recommended schedule. You don’t need to keep track of your vehicle’s maintenance schedule since EVOLVE+ has that covered for you. If your vehicle is due for maintenance, EVOLVE+ will contact you to arrange for a service appointment.

Maintenance or Service deemed to be necessary due to negligent use will be the financial responsibility of the subscriber as per our terms of use agreement.

When am I covered under the EVOLVE+ insurance policy?

The EVOLVE+ insurance covers you at all times when you are driving the vehicle for personal use. You are covered by a liability and collision policy with a combined single limit of $300,000, with underinsured/uninsured motorist coverage limit of $50,000 bodily injury coverage per person and $100,000 bodily injury coverage per accident. You will be required to pay a $1,000 deductible per accident.

What is covered under roadside assistance?

Our roadside assistance service provides break down help including towing, unlocking vehicle, and any other service needed when an incident or break down occurs. If you need roadside assistance, please call 800-243-7766 or go to the Account feature and tap the Roadside Assistance button to be connected with a customer care agent who can help. Please know that response times vary, depending on your location and hour of day.

How do I pay for things like parking tickets or tolls?

EVolve+ will be billed for any e-tickets or e-toll payments you incur. Once EVolve+ receives the bill, your account will be charged, and you will be notified of the charges via email.

What should I do if I get into a car accident?

If you get into a car accident, please ensure you are safe, and then contact the police or 911 if appropriate. Once you and your passengers are safe, contact the insurance company at 877-212-2556 or the phone number listed on the insurance card in the glovebox then, contact your local EVolve+ dealer.

*Price excludes tax. Limited to 1,000 miles per month. Subscriber responsible for excess wear and use and excess mileage at $20.00 per increment of 100 miles between 1,000 and 1,500 miles. Thereafter, every mile in excess of 1,500 will be charged at a rate of $1.00 per mile. Program not available in New York or Washington state. Vehicle quantities limited. Terms and conditions apply. See your participating Hyundai dealer for more details and limitations. Charging fee extra. Applies to vehicles manufactured to California specifications, which are distributed by Hyundai Motor America and registered in the states of California, Colorado, Connecticut, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont or Washington. Hyundai is a registered trademark of Hyundai Motor Company. All rights reserved. ©2021 Hyundai Motor America.